The easiest, more secure way to connect with your patients

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Rocket.Chat is a HIPAA-ready messaging platform that connects you with patients, colleagues, and other companies. It offers self-managed deployment ensuring that your patients' data never gets exposed.

The need for secure healthcare communications

25%

year-over-year increase in healthcare data breaches

20%

of patients feel they cannot easily reach their doctor’s office

57%

of patients expect doctors to send automated text, voice, or email reminders

$13.2bn

the total cost of data breaches in healthcare industry in 2020

The only healthcare messaging app you will ever need

Centralize all your healthcare conversations under a single, HIPAA-ready messaging app.

Keep your patients’ data protected

Freely communicate with your patients without sacrificing their privacy. With Rocket.Chat, healthcare professionals can anonymize and protect any patient data exchanged.
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Connect with your patients via their favorite channels

Excellent patient care starts with excellent service. Connect with your patients through video, voice, SMS, chat, or social media. Ensure timely and relevant communications without asking patients to install a new app.
Thanks to Rocket.Chat, we figured out how to win customers without sending engineers on site. The omnichannel feature enables us to provide enterprise-level support…
Mike Schwartz
CEO & Founder at Gluu
Chat conversation on WhatsApp between Mary Smith and Dr. Morse about Mary’s test results being ready by end of day.

Improve operational efficiency

Help your providers be more productive, automate key touchpoints and securely communicate with external vendors.
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"Rocket.Chat helped us double our subscription revenue"

"Rocket.Chat has proved to be a great retention tool for the company. It helped us double our marketplace revenue in 2020 and provide a VIP experience for customers."
Jonathan Liss
Sr. Product Manager at Seeking Alpha

What to look for in a HIPAA-ready messaging app?

Make sure to look for these features when implementing a HIPAA-ready collaboration platform.
End-to-end encryption
Self-hosted deployment
Compliance with HIPAA and GDPR
ISO 27001 certification
Active directory/SAML/single sign-on
Microservices architecture
Full patient conversation history
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business

Why healthcare organizations choose Rocket.Chat

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Digital sovereignty
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End-to-end encryption
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Limited
180+ advanced role-based permissions
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Deploy on-premise or in a secure cloud
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Interoperability - Federation to connect healthcare ecosystems
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Omnichannel patient engagement (SMS, email, WhatApp, and other)
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White labeling
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MIT Open Source license (all editions)
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Connect with our sales team.

Our pre-sales and sales teams are happy to assess your needs and answer any questions about Rocket.Chat.
  • See a custom demo of Rocket.Chat
  • Get pricing information
  • Switch to Enterprise Edition
  • Assess your business goals and technology requirements
G2 badge for Easiest Setup Enterprise Winter 2024 award.G2 Leader Winter 2024 badge with a white shield and orange banner.Crozdesk Leader badge for Instant Messaging & Chat Software Awards 2023 in blue shield shape.G2 High Performer Enterprise Winter 2024 badge.G2 Momentum Leader Winter 2024 badge with white and orange design.
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