Inform Communications was launched in 1991 by a team of developers and customer service professionals with a shared vision: to provide efficient, impactful digital transformation for local government customer service teams. 30 years later, we’re proud to be working with some of the largest councils in the UK, as well as numerous private sector businesses looking to streamline their customer service process.
Backed by over 30 years’ experience, Inform’s self-serve technologies automate high-volume enquiries and free up your skilled agents to focus on tasks that truly require a human touch.Provide the support customers want, when they want it, with a 24/7 service incorporating Chat, SMS, Intelligent Telephony and more – all in one system.
