Make the most of your fully-featured workspace.
If you wish to continue after the trial has ended you can:
Audit unencrypted messages applying channel, users, roles, dates and keywords filters. You can also audit Omnichannel agent specific messages.
[.grey-medium]LDAP/SAML/Oauth[.grey-medium]
Ensure the right individuals have appropriate access permissions. Leverage identity management systems, background sync, roles mapping from groups, auto logout, to make it happen!
Get pre-flight checks and data analytics to mitigate potential risks to your operations as well as single-line deployment to ease the process. Talk with an expert to learn about how a microservices deployment could work for your organization.
Fully-featured Omnichannel allows adding priority assignment rules, setting auto-reply with template messages, reviewing productivity tracking dashboards, and smart routing to agents with the most open capacity. With Enterprise capabilities, visitors get an estimated wait time and returning customers are routed to the same agent resulting in a superior experience for agents and customers alike.
Fully-featured plan lets you take advantage of many more marketplace apps and unlocks advanced features at no extra cost.