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Customer Support
Social & Fun


Manage Telegram conversations from a single inbox

Improve customer service and maximize customer satisfaction by centralizing Telegram messages on Rocket.Chat.

Engage clients with multimedia chat

Enable customers to send pictures, videos, audio, or documents.

Help customers faster with modern support features

Ticketing system, bots, saved responses, file sharing, and unlimited chat history.

Lead support teams to reach their full potential

Role-based permissions, intuitive dashboards, and real-time performance data.

Please read the following Customer Terms:

For SaaS deployments: Rocket.Chat Terms of Service
For Self-managed deployments: Master Services Agreement

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