Maintain resilient communication when
emergencies strike

Enable first responders to coordinate emergencies through effective collaboration,
secure communication, and streamlined workflows.

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Deployed by secure organizations globally

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Empower emergency teams with reliable communications

Rocket.Chat powers fast, coordinated decisions with effective, real-time collaboration.

Medical professionals loading a patient on a stretcher into an ambulance.

Medical and rescue

Supporting medical services and disaster response teams in large-scale disaster recovery.

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Fire and hazard

Empowering firefighters and coast guard units to ensure citizen safety in natural disasters.

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Law enforcement

Enabling police officers and military teams to manage high-risk situations and emergencies.

Communicate smarter. Act faster.

Connect people, workflows, and AI in one secure platform for emergency preparedness

Unified communications

Integrate secure chat, file sharing, voice calling, and video conferencing.

Video call screenshot showing a male police chief and a female firefighter exchanging urgent messages about wildfire evacuations and flare-ups.

Dedicated channels

Organize discussion and information sharing for streamlined coordination.

Messaging app sidebar showing notifications for All, Mentions, Starred, Discussions, Teams, Direct messages, and Channels with three channels listed: Fire Rescue Team, Disaster-response-m..., and Fire-hazard-response.

Custom workflows

Adapt the platform to any workflow with custom apps.

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Privacy-first AI

Summarize threads and get instant answers from internal knowledge base.

Chat conversation between Alex Thompson asking about the current situation and rescue team arrival time, followed by Rocket.Chat AI reporting five severe trauma cases, eight cardiac issues, two needing advanced airway support, and rescue arrival in 3 minutes.

Unify emergency coordination

Connect with internal teams, external partners, and the public—all from a single, secure platform.

Two firefighters in protective gear and helmets looking at a device, with overlaid chat messages about fire containment status and thermal scan updates.
Older man in a suit with conversation bubbles showing messages about critical supply shortages and rerouting supply chains.
Smiling woman with curly hair in front of window, surrounded by communication icons and chat messages about a flooding report.

Accelerate decision-making when every second counts

Ensure critical messages are seen and acted on to keep teams informed, speed up daily operations, and drive results.

Facilitate communication from anywhere

Securely chat, share updates, and make decisions on the go with our mobile app.

Connect with users, even offline

Push notifications keep your team informed and responsive, delivering critical updates when every second counts.

Ensure messages reach the right people

Use mentions and reactions to notify the right team members, ensuring quick feedback that will speed up decision-making.

Keep your team accountable

Detailed delivery receipts come handy for time-sensitive messages. Know when your messages are seen and ensure timely follow-ups on critical information.

Smartphone screen showing a messaging app conversation between Carter and Lee about patrol status and issues.
Smartphone lock screen showing time 12:34, date Sunday, July 16th, and a notification from Agent Rebecca Stone saying 'Confirm when you're en route.'
Chat conversation with Rebecca asking Emma to check server status in #Ops-Updates channel, Emma replying server is stable with no issues and a thumbs-up reaction.
Chat interface showing Rebecca asking about security patch deployment and Ethan Parker confirming it will be deployed in 30 minutes with a 'Read by Ethan Parker' confirmation popup.

Safeguard critical operations

Protect sensitive data and maintain operational integrity during high-stakes emergencies.

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Flexible deployment options

Deploy on-premise, in a secure cloud, or through air-gapped hosting for data sovereignty.

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Fully encrypted conversations

Protect classified conversations from interception or unauthorized access with E2EE.

User interface for message auditing with tabs Rooms, Users, Direct messages; input fields for Message, Date, and Channel name; Search and disabled Export as file buttons.

Robust data governance

Monitor sensitive data, track changes with audit trails, and prevent leaks with DLP policies.

User interface showing setup for new roles with predefined and custom role sections, and a permissions panel with checkboxes for Admin, Manager, Auditor, and User roles.

Flexible access controls

Minimize risks and maximize efficiency with RBAC and ABAC for dynamic, context-aware access control.

Two login forms side by side; the left form with username 'dennis.parker' and obscured password shows a green checkmark, and the right form with username 'joe.mac' and obscured password shows a red X.

Centralized authentication

Simplify user management by integrating with trusted directories like LDAP, AD, SAML or SSO.

Two smartphone screens displaying a messaging app interface with icons indicating successful login on the left and logout device action with warning on the right.

Secure device authorization

Track connected devices, flag suspicious activity, and revoke access instantly when needed.

Fortified security and compliance for crisis communications

Secure communications with enterprise-grade protection—end-to-end encryption, access and user controls, and audit logs for compliance and post-incident transparency.

Learn more about security

Message auditing interface with tabs for Rooms, Users, and Direct messages; search filters for message content 'Cybersecurity protocols', date '2025-01-17', and channel name '#Intel-briefing', with a blue Search button.
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Customer story

Maximizing FEMA funding with Rocket.Chat

“Rocket.Chat’s message auditing capabilities have improved our record-keeping, helping us maximize FEMA funding. With detailed logs of EOC actions, we can streamline and strengthen our reimbursement claims, ensuring we recover up to 75% of costs.”

75%

of costs recovered with enhanced record-keeping

Director of Emergency Management at the U.S. City

Learn more