Rocket.Chat pricing

Secure team collaborationCitizen engagement
Deploy-anywhere secure communications platform for mission-critical operations.

Starter

For small organizations looking
for self-hosted team collaboration.
$0
user/month
Deploy
Secure collaboration essentials:
  • Self-managed hosting only
  • Chat-based communication across web, desktop, and mobile
    Enjoy all the features you’d expect from a modern chat experience, including audio and video messages, reactions, file sharing, a PDF viewer, and more. Keep your conversations organized with teams, channels, discussions, or threads for a more structured and purpose-driven workflow.
  • Up to 1 air-gapped workspace per organization
    Physically isolate your system from external networks, including the public internet, to ensure maximum security. This setup is ideal for organizations with stringent security requirements, such as government agencies, defense sectors, and critical infrastructure operators.
  • Unlimited chat and file history
    Ensure conversations are never automatically deleted, preventing valuable knowledge from being lost.
  • Video conferencing integration
    Real-time audio and video conferencing capabilities, enabling teams to share ideas, brainstorm, and collaborate. Available through app integration
  • E2E encryption
    Prevents eavesdropping by encrypting data, ensuring only intended participants can access the content.
  • 2FA authentication
    Provides additional protection for workspace users by requiring them to provide two forms of authentication before accessing their accounts.
  • Content moderation
    It serves to uphold user safety by filtering harmful content like spam and hate speech, preserving brand reputation as a secure platform, and complying with legal regulations. Available via app integration.
  • Data loss prevention
    Helps protect sensitive data from being shared, misused, or accessed by unauthorized users. Administrators can set rules, keywords, and manage channels and discussions. Available through an app integration.
  • Read receipts
    Shows a list of users that have read the message with a timestamp.
  • Granular data retention policy
    Enables you to automatically delete old messages and files in your workspace based on custom rules.
Up to 50 users

Pro

For growing teams looking to exchange
data and information securely.
$4
(Self-managed)
user/month | billed annually
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Custom quote
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Everything in Starter, plus:
  • Advanced hosting options
    Available at an additional cost:

    Premium hosting
    -Isolated workspace in a shared environment
    - Pre-allocated resources
    - Enhanced support services

    Dedicated hosting
    - Dedicated environment
    - Custom usage limits
    - Custom integration support, SSL certificates, and SMTP configuration
    - Possibility to freeze software versions within the supported version window
  • White-label distribution rights
    Remove the watermark from the sidebar footer and explore layout customization options for a seamless, on-brand experience.
  • Standard support
    1-business-day SLA via Desk Portal, 12x5
51 to 500 users

Enterprise

For enterprises and government organizations delivering mission-critical work.
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Everything in Pro, plus:
  • Privacy-first AI capabilities
    Available as an add-on:

    Empower teams to make faster, informed decisions with a self-hosted LLM, ensuring data security and control. Enrich it with in-house knowledge via our RAG pipeline for precise, relevant responses.
  • VoIP calling
    Available as an add-on:

    Voice calling using the SIP protocol, enabling users to make and receive calls over the internet, whether inside or outside your workspace.

    Only available for self-managed and dedicated cloud hosting options.
  • Guest users
    Available as an add-on:

    Extend collaboration beyond internal teams by inviting external users with restricted access to your workspace. This setup is perfect for working with partners and contractors, enabling project-specific collaboration while maintaining security.
  • Custom roles and permissions
    Create new roles and assign specific permissions to control user actions and access within your workspace.
  • Device management
    Monitor and control device access to the platform, with the option to disconnect devices as needed.
  • Advanced scaling options
    Support for deployment strategies that prevent latency issues as the number of concurrent users grows
  • Audit messages panel
    Audit every conversation in your organization to prevent data leakage and reduce the risk of insider threats. Export the audited conversations and attachments to file audit reports.
  • Premium support options
    Available as an add-on:

    SUPPORT PLUS

    - 2-hour high priority tickets, 24x7
    - Hotline support
    - Decicated (CSM)

    MISSION CRITICAL

    - All the advantages of the Support+ plan, plus:
    - Features 30 min high priority tickets
  • Professional Services
    Available as an add-on:

    Rely on a team of technology experts dedicated to providing consulting and hands-on services tailored to your business need.
Custom users
Compare all features across plans
Need help finding the right plan?

Every company has different needs —
we are here to help.

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FAQs

Are there specific programs available for government and public sector?
Do you offer special rates for non-profit organizations, open source projects, or educational institutions?
What is the definition of premium plans?
I'd like to explore the platform, but I don’t know how to self-host. What alternatives do you offer?
What happens if I go beyond the limits of my plan?
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I'm not having access to the Starter and Pro plans. What could be happening?

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