The need for secure healthcare communications
25%
year-over-year increase in healthcare data breaches
HIPAA journal
20%
of patients feel they cannot easily reach their doctor’s office
Accenture
57%
of patients expect doctors to send automated text, voice, or email reminders
Accenture
$13.2bn
the total cost of data breaches in healthcare industry in 2020
Healthcare Breach Report
Trusted by 12M+ users in over 150 countries
Choose from team collaboration features, citizen communication capabilities, or both to deliver a Total Experience.
healthcare industry
The only healthcare messaging app you will ever need
Centralize all your healthcare conversations under a single, HIPAA-ready messaging app.
The most flexible secure communication platform, designed to support unique workflows
Pre-built apps
Integrate with apps available on our Marketplace to enhance security, collaboration, and operational efficiency.
Custom apps
Create custom apps and integrations tailored to your organization's specific needs in weeks, not months, with our Apps-Engine toolkit.
Embedded chat
Looking to enable a custom in-app chat? Leverage our iframe, chat APIs and SDKs to embed chat functionality into your existing platform or app.
Professional services
From implementation to addressing specific use cases, our experts can help ensure that you get the most out of your investment in Rocket.Chat.
Keep your patients’ data protected
Freely communicate with your patients without sacrificing their privacy. With Rocket.Chat, healthcare professionals can anonymize and protect any patient data exchanged.
[.c-title-4]Connect with your patients via [.c-red]their[.c-red] favorite channels[.c-title-4]
Excellent patient care starts with excellent service. Connect with your patients through video, voice, SMS, chat, or social media. Ensure timely and relevant communications without asking patients to install a new app.
Thanks to Rocket.Chat, we figured out how to win customers without sending engineers on site. The omnichannel feature enables us to provide enterprise-level support…
Mike Schwartz
CEO & Founder at Gluu
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business
Why organizations choose Rocket.Chat
Digital sovereignty
End-to-end encryption
Limited
180+ advanced role-based permissions
Private network deployment
(cloud, on-prem, or air-gapped)
(cloud, on-prem, or air-gapped)
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement
(SMS, email, WhatApp, and other)
(SMS, email, WhatApp, and other)
White labeling
MIT Open Source license (all editions)
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business
Why defense organizations choose Rocket.Chat
Digital sovereignty
180+ advanced role-based permissions
Private network deployment (cloud, on-prem, or air-gapped)
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement (SMS, email, WhatApp, and other)
MIT Open Source license (all editions)
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business
Why universities choose Rocket.Chat
Digital sovereignty
180+ advanced role-based permissions
Private network deployment (cloud, on-prem, or air-gapped)
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement (SMS, email, WhatApp, and other)
MIT Open Source license (all editions)
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business
Why healthcare organizations choose Rocket.Chat
Digital sovereignty
180+ advanced role-based permissions
Private network deployment (cloud, on-prem, or air-gapped)
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement (SMS, email, WhatApp, and other)
MIT Open Source license (all editions)
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business
Why financial institutions and FinTech companies choose Rocket.Chat
Digital sovereignty
180+ advanced role-based permissions
Private network deployment (cloud, on-prem, or air-gapped)
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement (SMS, email, WhatApp, and other)
MIT Open Source license (all editions)
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business
Why privacy-conscious Tech companies choose Rocket.Chat
Digital sovereignty
180+ advanced role-based permissions
Private network deployment (cloud, on-prem, or air-gapped)
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement (SMS, email, WhatApp, and other)
MIT Open Source license (all editions)
Featured resources
Improve operational efficiency
Help your providers be more productive, automate key touchpoints and securely communicate with external vendors.
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business
Why CI organizations choose Rocket.Chat
Digital sovereignty
End-to-end encryption
Limited
180+ advanced role-based permissions
Private network deployment (cloud, on-prem, or air-gapped)
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement (SMS, email, WhatApp, and other)
White labeling
MIT Open Source license (all editions)
A secure, on-premise solution to supercharge public defender support for millions of citizens
With the mission of providing free legal advice, human rights promotion, and defense at all levels, this public juridical service is available to low-income citizens. Sharing sensitive information with citizens called for the need of a platform such as Rocket.Chat with robust back-end security and customization options to cater to an organization’s unique needs.
"We have already supported over 1M citizen cases using Rocket.Chat. Today, the solution is absolutely critical to our day-to-day operations."
Erik Arnesen
Head of IT, Public Defender's Office of the State of São Paulo (DPESP)
A single platform to meet all state and local government communication needs
Public servants collaboration
Equip government teams with a practical and compliant digital tool to discuss projects and move beyond the inefficiencies of email.
Public
services
Offer authenticated digital support and guidance to citizens, enhancing accessibility to their rights.
Citizen
inquiries
Reduce the burden on non-emergency phone lines and automate responses to common questions.
Emergency
response
Ensure seamless interoperability and instant communication, empowering local and state stakeholders to effectively manage risks.
Security or convenience. Why not both?
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business
Why organizations choose Rocket.Chat
Digital sovereignty
End-to-end encryption
Limited
180+ advanced role-based permissions
Private network deployment (cloud, on-prem, or air-gapped)
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement (SMS, email, WhatApp, and other)
White labeling
MIT Open Source license (all editions)
What to look for in a HIPAA-ready messaging app?
Make sure to look for these features when implementing a HIPAA-ready collaboration platform.
End-to-end encryption
Self-hosted deployment
Compliance with HIPAA and GDPR
ISO 27001 certification
Active directory/SAML/single sign-on
Microservices architecture
Full patient conversation history
Our current contract vehicles
Rocket.Chat possesses the following licenses through which government agencies can place orders
NASA SEWP:
NNG15SD09B
NNG15SD09B
GSA Contract #:
47QSEA20D009S
47QSEA20D009S
Talk to our experts about deploying Rocket.Chat in an air-gapped environment to achieve maximum security and legal compliance.
Tom Strobel
Sr. Director Enterprise Sales
tom.strobel@rocket.chat
Further resources for
healthcare industry
Learn more about the latest
healthcare industry trends
Our current contract vehicles
Rocket.Chat possesses the following licenses through which government agencies can place orders
NASA SEWP:
NNG15SD09B
NNG15SD09B
GSA Contract #:
47QSEA20D009S
47QSEA20D009S
"Rocket.Chat helped us double our subscription revenue"