[.c-title-2]The easiest, more [.c-red]secure way to connect[.c-red] with your patients[.c-title-2]

Rocket.Chat is a HIPAA-ready messaging platform that connects you with patients, colleagues, and other companies. It offers self-managed deployment ensuring that your patients' data never gets exposed.

[.c-title-2]The easiest, more [.c-red]secure way to connect[.c-red] with your patients[.c-title-2]

Rocket.Chat is a HIPAA-ready messaging platform that connects you with patients, colleagues, and other companies. It offers self-managed deployment ensuring that your patients' data never gets exposed.

The need for secure healthcare communications

25%

year-over-year increase in healthcare data breaches

20%

of patients feel they cannot easily reach their doctor’s office

57%

of patients expect doctors to send automated text, voice, or email reminders

$13.2bn

the total cost of data breaches in healthcare industry in 2020

Trusted by 12M+ users in over 150 countries

Choose from team collaboration features, citizen communication capabilities, or both to deliver a Total Experience.

healthcare industry

The only healthcare messaging app you will ever need

Centralize all your healthcare conversations under a single, HIPAA-ready messaging app.

Secure collaboration for the public sector

Learn how Rocket.Chat supports you in owning and protecting your conversations in this detailed guide.
Get the Guide

Secure distance learning for Universities and Colleges

Learn how you can tackle the technological challenges of digital education in this detailed guide.
Get the Guide

Secure and effective collaboration for hybrid teams

Learn how to enable effective collaboration for your hybrid teams without compromising data security in this detailed guide.
Get the Guide

Secure & compliant customer engagement in Financial Services

Learn how you can communicate with your team, partners, and customers in a secure and compliant way .
Get the Guide

Exceptional digital patient experience compliant with HIPAA

Learn how you can provide exceptional patient experience via in-app chat in this detailed guide for healthcare providers, insurers, and Health Tech organizations.
Get the Guide

The most flexible secure communication platform, designed to support unique workflows

Pre-built apps


Integrate with apps available on our Marketplace to enhance security, collaboration, and operational efficiency.

Custom apps


Create custom apps and integrations tailored to your organization's specific needs in weeks, not months, with our Apps-Engine toolkit.

Embedded chat


Looking to enable a custom in-app chat? Leverage our iframe, chat APIs and SDKs to embed chat functionality into your existing platform or app.

Professional services


From implementation to addressing specific use cases, our experts can help ensure that you get the most out of your investment in Rocket.Chat.

Keep your patients’ data protected

Freely communicate with your patients without sacrificing their privacy. With Rocket.Chat, healthcare professionals can anonymize and protect any patient data exchanged.

Secure collaboration for the public sector

Learn how Rocket.Chat supports you in owning and protecting your conversations in this detailed guide.
Get the Guide

[.c-title-4]Connect with your patients via [.c-red]their[.c-red] favorite channels[.c-title-4]

Excellent patient care starts with excellent service. Connect with your patients through video, voice, SMS, chat, or social media. Ensure timely and relevant communications without asking patients to install a new app.
Thanks to Rocket.Chat, we figured out how to win customers without sending engineers on site. The omnichannel feature enables us to provide enterprise-level support…
Mike Schwartz
CEO & Founder at Gluu
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business

Why organizations choose Rocket.Chat

Digital sovereignty
End-to-end encryption
Limited
180+ advanced role-based permissions
Private network deployment
(cloud, on-prem, or air-gapped)
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement
(SMS, email, WhatApp, and other)
White labeling
MIT Open Source license (all editions)
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business

Why defense organizations choose Rocket.Chat

Digital sovereignty
180+ advanced role-based permissions
Private network deployment (cloud, on-prem, or air-gapped)
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement (SMS, email, WhatApp, and other)
MIT Open Source license (all editions)
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business

Why universities choose Rocket.Chat

Digital sovereignty
180+ advanced role-based permissions
Private network deployment (cloud, on-prem, or air-gapped)
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement (SMS, email, WhatApp, and other)
MIT Open Source license (all editions)
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business

Why healthcare organizations choose Rocket.Chat

Digital sovereignty
180+ advanced role-based permissions
Private network deployment (cloud, on-prem, or air-gapped)
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement (SMS, email, WhatApp, and other)
MIT Open Source license (all editions)
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business

Why financial institutions and FinTech companies choose Rocket.Chat

Digital sovereignty
180+ advanced role-based permissions
Private network deployment (cloud, on-prem, or air-gapped)
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement (SMS, email, WhatApp, and other)
MIT Open Source license (all editions)
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business

Why privacy-conscious Tech companies choose Rocket.Chat

Digital sovereignty
180+ advanced role-based permissions
Private network deployment (cloud, on-prem, or air-gapped)
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement (SMS, email, WhatApp, and other)
MIT Open Source license (all editions)

Improve operational efficiency

Help your providers be more productive, automate key touchpoints and securely communicate with external vendors.
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business

Why CI organizations choose Rocket.Chat

Digital sovereignty
End-to-end encryption
Limited
180+ advanced role-based permissions
Private network deployment (cloud, on-prem, or air-gapped)
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement (SMS, email, WhatApp, and other)
White labeling
MIT Open Source license (all editions)

A secure, on-premise solution to supercharge public defender support for millions of citizens


With the mission of providing free legal advice, human rights promotion, and defense at all levels, this public juridical service is available to low-income citizens.

Sharing sensitive information with citizens called for the need of a platform such as Rocket.Chat with robust back-end security and customization options to cater to an organization’s unique needs.
"We have already supported over 1M citizen cases using Rocket.Chat. Today, the solution is absolutely critical to our day-to-day operations."

Erik Arnesen
Head of IT, Public Defender's Office of the State of São Paulo (DPESP)

A single platform to meet all state and local government communication needs

Public servants collaboration


Equip government teams with a practical and compliant digital tool to discuss projects and move beyond the inefficiencies of email.

Public
services


Offer authenticated digital support and guidance to citizens, enhancing accessibility to their rights.

Citizen
inquiries


Reduce the burden on non-emergency phone lines and automate responses to common questions.

Emergency
response


Ensure seamless interoperability and instant communication, empowering local and state stakeholders to effectively manage risks.

Security or convenience. Why not both?

"Rocket.Chat helped us double our subscription revenue"

"Rocket.Chat has proved to be a great retention tool for the company. It helped us double our marketplace revenue in 2020 and provide a VIP experience for customers."
Jonathan Liss
Sr. Product Manager at Seeking Alpha
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business

Why organizations choose Rocket.Chat

Digital sovereignty
End-to-end encryption
Limited
180+ advanced role-based permissions
Private network deployment (cloud, on-prem, or air-gapped)
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement (SMS, email, WhatApp, and other)
White labeling
MIT Open Source license (all editions)

#1 Skype for Business Server replacement for secure and compliant collaboration

If Microsoft Teams or S4B Server Subscription Edition are not an option for your organization, the time to act is now. Look for an on-premises or sovereign cloud alternative with mission-critical data sovereignty features.

What to look for in a HIPAA-ready messaging app?

Make sure to look for these features when implementing a HIPAA-ready collaboration platform.
End-to-end encryption
Self-hosted deployment
Compliance with HIPAA and GDPR
ISO 27001 certification
Active directory/SAML/single sign-on
Microservices architecture
Full patient conversation history
Classified Naval Director
“Rocket.Chat was, more often than not, the ONLY way that my Special Operations Task Force intel team and I could coordinate with our interagency counterparts. It always worked, it was universally used and respected, and it made otherwise impossible cross-domain and cross-organizational communication possible.”
Director at Naval Agency
Erik Arnesen
“Within 2 months of using Rocket.Chat, we understood how efficient it was, so we wanted to scale with quality and stability. The team at Rocket.Chat understood how important it was for us to grow together.”
Head of IT, Public Defender’s Office of the State of São Paulo (DPESP)
Niki Papazoglakis
"We needed a highly secure messaging platform to communicate across US government agencies. Rocket.Chat met all requirements and was the perfect choice to provide a secure platform across desktop and mobile environments."
CEO at Mobility 4 Public Safety

Our current contract vehicles

Rocket.Chat possesses the following licenses through which government agencies can place orders
GSA Contract #:
47QSEA20D009S
NASA SEWP:
NNG15SD09B

Our current contract vehicles

Rocket.Chat possesses the following licenses through which government agencies can place orders
NASA SEWP:
NNG15SD09B
GSA Contract #:
47QSEA20D009S

Talk to our experts about deploying Rocket.Chat in an air-gapped environment to achieve maximum security and legal compliance.

Tom Strobel
Sr. Director Enterprise Sales
tom.strobel@rocket.chat

Our partners in Europe

Rocket.Chat possesses the following licenses through which government agencies can place orders

Further resources for 

healthcare industry

Learn more about the latest 

healthcare industry trends

Mar 4, 2022
Healthcare

3 reasons why you need HIPAA-compliant chat

Mar 8, 2022
Healthcare

Healthcare communication: 7 things you should know in 2024

Feb 1, 2022
Healthcare

5 ways to make your software HIPAA compliant

Feb 23, 2023
Healthcare

10 best HIPAA compliant messaging tools

Our current contract vehicles

Rocket.Chat possesses the following licenses through which government agencies can place orders
GSA Contract #:
47QSEA20D009S
NASA SEWP:
NNG15SD09B

Our current contract vehicles

Rocket.Chat possesses the following licenses through which government agencies can place orders
NASA SEWP:
NNG15SD09B
GSA Contract #:
47QSEA20D009S

Talk to our experts about deploying Rocket.Chat in an air-gapped environment to achieve maximum security and legal compliance.

Tom Strobel
Sr. Director Enterprise Sales
tom.strobel@rocket.chat
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