Secure CommsOS® Plans

Adds a second layer of login verification, improving protection against unauthorized access. Can be applied per user or organization-wide.

Maps existing directory groups to Rocket.Chat channels and roles. Simplifies user provisioning and keeps access aligned with organizational structure.

Provides secure workflows for password resets and credential updates. Helps maintain operational continuity without compromising security.

Granular permissions that define exactly what users can see and do. Critical for managing access in complex, highly regulated environments.

Create roles tailored to specific organizational or operational requirements. Ensures precise alignment between responsibilities and system privileges.

Allows admins to terminate active sessions across devices. Supports compliance and reduces the risk of unauthorized access.

Connects with enterprise PDPs to enforce access rules and automate policy checks. Keeps access decisions centralized while maintaining fine-grained control over all channels.

Records all login attempts to detect suspicious access and help enforce security policies.

Easily export messages, files, and audit logs in formats suitable for regulatory audits. Helps demonstrate adherence to organizational policies and supports governance requirements.

Rocket.Chat is certified to ISO 27001 standards. Demonstrates robust information security management practices and commitment to protecting sensitive data.

Rocket.Chat has completed a SOC 2 Type 2 audit, verifying that security controls are operating effectively over time. Provides independent assurance that customer data is handled securely and reliably.

Rocket.Chat supports HIPAA compliance requirements for healthcare organizations handling protected health information. A Business Associate Agreement is available, establishing shared responsibility for data protection.

Supports financial services compliance requirements for capturing, archiving, and retrieving communications related to trading activity. Helps firms meet regulatory obligations for message retention and audit readiness.

Built-in features to help meet EU data privacy regulations. Ensures proper handling, storage, and processing of personal data.

Rocket.Chat is listed on the DoD Iron Bank; approved for secure DoD software deployment. Confirms security and compliance for government containerized deployments.

Authorized to operate at DoD Impact Level 6. Supports highly sensitive data handling and mission-critical operations.

Rocket.Chat can be deployed in environments handling Secret and Top Secret classified information, meeting the access control and encryption requirements for those classification levels across allied defense networks.

Rocket.Chat is available through the AWS Intelligence Community Marketplace, providing a streamlined and pre-approved procurement path for US intelligence community agencies and their contractors.

Supports deployment in classified networks. Enables secure communications across multiple U.S. government classification levels.

Keeps related replies grouped under one message. Prevents loss of context in operational discussions.

Supports bold, italics, code blocks, and more. Improves clarity in technical, policy, and operational updates.

Allows corrections or updates to sent messages. Reduces confusion and ensures accuracy in official communication.

Provides essential in-call management functions including transfer, hold, mute, and unmute. Gives users full control over active calls directly within the Rocket.Chat interface.

Allows administrators to invite users from external Rocket.Chat or Matrix-compatible servers into specific channels. Access is controlled and governed — external participants only see what they are explicitly invited to, with no broader workspace access.

Enables files to be shared securely across federated channels between users on different servers. Files are transferred without exposing either organization's internal infrastructure to the other.

Confirms that messages sent across federated servers have been received and read by the intended recipient. Gives coordinators real-time acknowledgment across organizational boundaries without requiring a phone call or follow-up message.

Allows administrators to ban any participant from a federated room regardless of which server they originate from. Enforcement is server-agnostic and every moderation action is recorded in a dedicated banned users list with system messages for full auditability.

System messages in federated rooms explicitly record all moderation actions — including who was removed, when, and by whom — making them clearly distinguishable from voluntary departures. Supports information governance requirements and security investigations.

Bridge Rocket.Chat with Teams for cross-platform communication. Maintains connectivity and workflow continuity across different platforms.

Connects Rocket.Chat with external systems using the XMPP messaging protocol, enabling interoperability with allied organizations, legacy defense networks, and partner systems that operate on XMPP-based infrastructure.

Develop custom apps using Apps-Engine, which is a TypeScript-based developer tool with a ready-to-use framework, pre-built components, and modules. Enables tailored workflows and automation to meet your organization’s exact needs.

Allows you to personalize the appearance of your Rocket.Chat workspace, adjusting both the visual theme for a more comfortable and accessible experience and the layout, which includes defining content, applying custom CSS, and incorporating JavaScript. This provides an interface tailored to individual preferences and work environment needs.

Customize Rocket.Chat branding to match your organization. Ensures a consistent visual identity for internal or customer-facing deployments.

Tailor the look, feel, and notifications of the platform. Define personalized user statuses and attributes.