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Chat Engine

Create customized messaging experiences within your mobile or web app

Accelerate time to market by integrating and white labeling Rocket.Chat components and enterprise features.
Medical app chat between Ann Smith and Dr. Miller showing an X-ray image of a hand, a voice message, and a notification about a booked appointment.

Open source communications platform trusted by 12M+ users
in over 150 countries

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Get started quickly and scale as you go

Build on top of a pre-built chat foundation at the right price and on the right timeline. Use the time you would have spent developing from scratch to differentiate yourself from the competition and improve user experience.
Chat interface showing a conversation with a driver sharing their location on a map and Joshua Adams replying 'Sorry, I'll be right there!'
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Customizable

Leverage pre-built chat components and white labeling options to create a chat experience that fulfills your needs.
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Feature-rich

With minimal effort, deliver modern chat, collaboration, and customer service features that your users will love. Enhance it with advanced features as product adoption and user base expand.
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Flexible

Integrate with the systems and tools you use every day to streamline workflows and eliminate context switching—a wide range of native integrations are available for effective collaboration.
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Scalable

High concurrent user limit and no channel limits. Scale naturally based on your specific needs, team size, and concurrent users. 

"The main reason why we chose Rocket.Chat was the flexibility to work with the code to build upon it to a very specific need that we have."

"We knew we didn't have resources and in-house expertise to build a complete and robust omnichannel live chat solution.”
Roberto Simi
Chief Technology Office at Retail Storey

The market's only on-premise chat engine

Deploy on-premises and take complete control and ownership of your data. Safeguard your internal and external communications with the highest security standards. E2E encrypted, ISO 27001 certified, and GDPR, CCPA, LGPD, and HIPAA ready. 
Illustration of a video call with a man, privacy icons GDPR and HIPAA, a lock symbol, and a partially blurred chat message for data protection.
Chat interface showing a message from rocket.cat asking about feelings with emoji reactions, and two users exchanging a voice message and a file link for math lecture slides.

User-expected features in the palm of your hand  

Enable one-to-one or group conversations with the necessary chat features. Allow users to interact with one other through video, voice messaging, and file sharing. Monitor engagement data to learn how they communicate and moderate message content to keep the chat environment compliant with your policies.

Build on open source with full trust

At Rocket.Chat everything is out in the open. Leverage the open-source flexibility that empowers organizations to extend our platform to meet their needs. Get complete access to the source code and develop additional features with ease. 
Illustration of a computer screen with colored code lines surrounded by icons and a chat message preview from Simon Hernandez discussing blood test results.

Enable two-way communications to increase engagement and retention

Adaptable to a wide range of use cases and business needs