The role of in-app chat in providing exceptional patient experience

How can healthcare-related businesses use in-app chat to improve their patient experience?

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What's inside

The healthcare industry is getting increasingly digitalized. Patients are expecting more from their healthcare providers. In such an environment, in-app chat presents an opportunity for Health Tech companies, insurance businesses, and healthcare providers to connect with patients.

Real-time conversations on live chat are substituting phones when scheduling doctor appointments, but they can also do much more. This eBook discusses how in-app chat can support healthcare institutions in providing an excellent patient experience without compromising patients’ data privacy.

Learn about:

Which healthcare-related businesses can use in-app chat
Why is in-app chat important for the healthcare industry
How can in-app chat be used to enhance the patient experience
How to choose the right patient communication platform
How to apply in-app chat best practices without compromising patients' data privacy