The need for secure communications in financial services
9 in 10
consumers want absolute omnichannel service
AIRSHIP
37%
more revenue generate customers who are fully engaged with their banks
Gallup
35%
of people believe their bank provides effective customer service
optilead
238%
increase in cyber attacks against financial institutions in 2020
ZDNet
Trusted by 12M+ users in over 150 countries





Financial services companies can finally connect with everyone. Stress-free.
Centralize all your financial conversations under a single messaging app that complies with the highest security standards. Unlike other messaging solutions, Rocket.Chat makes it possible to securely connect with clients, colleagues, and vendors via their preferred communications channels.

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Keep Your clients’ data protected
Freely communicate with your clients without sacrificing their privacy.
With Rocket.Chat, financial service providers can anonymize and protect any client data exchanged. Choose from a premise-based or cloud-based compliant messaging app built by the highest security standards.
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[.c-title-4]Connect with your clients via [.c-red]their[.c-red] favorite channels[.c-title-4]
Excellent customer care starts with excellent service. Connect with your clients via their favorite channels and ensure timely and relevant communications without asking customers to install a new app.
Rocket.Chat accelerated digital transformation in a way no other software could. In only two weeks, an entirely new omnichannel system was implemented.
Evailton Júnior
IT Manager at 4Linux

Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business
Why government agencies choose Rocket.Chat






Digital sovereignty






End-to-end encryption





Limited
180+ advanced role-based permissions






Private network deployment (cloud, on-prem, or air-gapped)






Interoperability - Federation capabilities built on Matrix






Omnichannel citizen engagement (SMS, email, WhatApp, and other)






White labeling






MIT Open Source license (all editions)






Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business
Why defense organizations choose Rocket.Chat






Digital sovereignty






End-to-end encryption





Limited
180+ advanced role-based permissions






Private network deployment (cloud, on-prem, or air-gapped)






Interoperability - Federation capabilities built on Matrix






Omnichannel citizen engagement (SMS, email, WhatApp, and other)






White labeling






MIT Open Source license (all editions)






Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business
Why universities choose Rocket.Chat






Digital sovereignty






End-to-end encryption





Limited
180+ advanced role-based permissions






Deploy on-premise or in a secure cloud






Interoperability - Federation to connect education ecosystems






Omnichannel student-teacher engagement (SMS, email, WhatApp, and other)






White labeling






MIT Open Source license (all editions)






Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business
Why healthcare organizations choose Rocket.Chat






Digital sovereignty






End-to-end encryption





Limited
180+ advanced role-based permissions






Deploy on-premise or in a secure cloud






Interoperability - Federation to connect healthcare ecosystems






Omnichannel patient engagement (SMS, email, WhatApp, and other)






White labeling






MIT Open Source license (all editions)






Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business
Why financial institutions and FinTech companies choose Rocket.Chat






Digital sovereignty






End-to-end encryption





Limited
180+ advanced role-based permissions






Deploy on-premise or in a secure cloud






Interoperability - Federation capabilities built on Matrix






Omnichannel client engagement (SMS, email, WhatApp, and other)






White labeling






MIT Open Source license (all editions)






Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business
Why privacy-conscious Tech companies choose Rocket.Chat






Digital sovereignty






End-to-end encryption





Limited
180+ advanced role-based permissions






Deploy on-premise or in a secure cloud






Interoperability - Federation capabilities built on Matrix






Omnichannel communication (SMS, email, WhatApp, and other)






White labeling






MIT Open Source license (all editions)






Improve operational efficiency
Help your agents be more productive, automate key touchpoints and securely communicate with external vendors.
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"We went from 4 to a single support platform"
"Rocket.Chat accelerated digital transformation in a way no other software could. In only two weeks, an entirely new omnichannel system was implemented, allowing the support team to reduce their expensive tools clutter from 4 down to 1."
Evailton Júnior
IT Manager at 4Linux
What to look for in a compliant messaging app?
Must-have features and functionalities for privacy-conscious organizations in banking and finance.
On-premise key ownership
Active directory integration
End-to-end encryption
Full conversation history
Supports compliance with GDPR and HIPAA
Omnichannel communications
Mobile-friendly interface
Single sign-on
Our current contract vehicles
Rocket.Chat possesses the following licenses through which government agencies can place orders

GSA Contract #:
GS-35F-0431Y

NASA SEWP:
NNG15SD09B

US Air Force 2GIT BPA: 2
2. 47QTCA21A000N