ChatGPT is an AI-powered chatbot application that employs artificial intelligence to generate text in response to a user's input. It is a revolutionary technology because it is taught to understand what humans mean when they pose questions. The application employs GPT-4, a large language model, to generate intelligent, human-like conversations. The 'GPT' in ChatGPT stands for 'Generative Pre-training Transformer', which describes how ChatGPT processes language.
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Today's fast-paced business climate calls for effective internal communication, and the ChatGPT app in your Rocket.Chat workspace enables you to transform your work, your communication, and your creativity. You can expedite your market research process with ChatGPT, gain valuable insights, generate personalized content, and gain a deeper understanding of your target audience. Utilizing these insights will allow you to better serve your consumers, remain ahead of your competition, and make informed business decisions. It has been trained on vast amounts of data, which enables it to generate human-like responses to a wide range of queries, making it highly versatile and adaptable for a wide range of business communication use cases, including the following: 

  • Generate content: ChatGPT can produce high-quality content for websites, blogs, and social media platforms. This includes creating content such as product descriptions, blog posts, social media posts, and long-form content. It can also be used in creative writing applications, where it can assist users in generating original ideas, brainstorming narratives, and writing entire stories.
  • Assist developers: ChatGPT assists developers in writing, debugging, and analyzing code. ChatGPT's ability to repair bugs can also be a valuable resource for programmers. It can aid in troubleshooting code by suggesting potential causes of errors and offering solutions to fix them.
  • Conduct market research: ChatGPT can assist with market research by summarizing reports, emphasizing significant trends and valuable insights, and even generating research queries for your target audience.
  • Education and training: ChatGPT can be used to automate aspects of education and training, such as grading assignments, responding to student inquiries, and developing lesson plans. Adapting to each student's learning style and tempo, it can also be used to provide personalized learning experiences.
  • Facilitate multilingual communication: As enterprises expand, language barriers may become communication barriers. ChatGPT, on the other hand, can surmount language barriers by providing translation services in real-time. It can facilitate communication with international clients, partners, and consumers, creating new business expansion and growth opportunities.
Note: We extend our support to the GPT-4 model. This additional capability grants you the flexibility to select from two distinct AI models, based on the specific requirements of your business.

OpenAI's ChatGPT relies on both GPT-3.5 Turbo and GPT-4 as natural language models. GPT-4, being the newer version, brings along various enhancements and upgrades. While GPT-3.5 Turbo is dependable, GPT-4 shines with its creativity and ability to handle intricate instructions. GPT-3.5 Turbo's knowledge is limited to information preceding June 2021, whereas GPT-4 is trained on data up to September 2021, making it more current in its responses.

For a comprehensive analysis comparing GPT-3.5 and GPT-4, refer to this article on the GPT-3.5 and GPT-4 Comparison.

Although GPT-4 offers advanced reasoning abilities, facilitates creative collaborations, and prioritizes safety and alignment, it does come with a slightly higher cost per token. For further details, please visit the OpenAI pricing page.

Capabilities of ChatGPT in Rocket.Chat

The ChatGPT app in Rocket.Chat is capable of the following:

  • Answer questions: The ChatGPT bot responds to each inquiry in a thread, allowing you to manage multiple threaded conversations. Sending questions to ChatGPT in direct messaging rooms with other users opens up more conversations and corroboration opportunities.
  • Fix spelling, punctuation & grammar: ChatGPT can be used to proofread your messages. Input text into the message box, and seek ChatGPT’s help to identify and correct grammar errors in your messages, sparing you the trouble of correcting each error individually.
  • Generate summaries: ChatGPT can be used to generate summaries of lengthy documents to provide an executive summary, an excerpt to share with others or to allow you to avoid perusing the entire document.
  • Voice and tone editing: ChatGPT is accessible from any channel, team, or discussion, so the application is always available to help you establish the tone of your communications. You can alter it based on whether you want the message to be formal or informal.
  • Index conversations: ChatGPT responds to each conversation inside a thread. It indexes the conversations and the responses within the conversation are contextually appropriate.
  • Handle longer queries: The app is capable of providing complete, uninterrupted responses with longer text output. This implies that users can ask the app questions that necessitate longer responses without having to break them into smaller chunks.

Getting Started

In a nutshell, the ChatGPT app in Rocket.Chat assists you in assimilating information, simplifying complex concepts, staying current without leaving Rocket.Chat, responding to inquiries at work by transforming business conversations, and producing summaries. The new ChatGPT app is available for Enterprise Edition users. Please refer to our technical documentation to get started with the ChatGPT app. 

We take your privacy seriously and are dedicated to protecting your personal information. Our Privacy Policy outlines how we gather, utilize, and share your data in connection with the ChatGPT app. Please note that by using the ChatGPT integration, you accept and agree to be bound by the terms of this privacy policy. If you have any questions or concerns, please don't hesitate to contact us.

1. Data Collection and Usage

By using the Rocket.Chat App with ChatGPT integration, you acknowledge that we will collect and process your data in accordance with our Privacy Policy.

2. Data Shared with ChatGPT

When using the ChatGPT integration within the Rocket.Chat App, your usage will be subject to the ChatGPT Privacy Policy and Terms of Service. For your reference, these terms can be found at We want to ensure your privacy, and you can enhance it by opting out of sharing user-generated content with the ChatGPT model. To exercise this option, you can use the provided form at the following link:

3. Disclaimer

We wish to ensure that you are well-informed regarding ChatGPT, and as such, we are providing you with valuable information. At this time, we do not have any formal partnership or affiliation with ChatGPT. However, we would like to assure you that any details we present about ChatGPT are based solely on the information available on their website. 

4. Agreement with Rocket.Chat Terms

By using the Rocket.Chat App with ChatGPT integration, you are agreeing to our Terms of Service and Terms of Use and this privacy policy. These terms can be accessed at 

Terms of Service

Rocket.Chat Privacy Policy


We may update this Privacy Policy from time to time. We encourage you to periodically review this policy to stay informed about how we are protecting your information.

If you have any questions about this Privacy Policy, please contact us: