We are proud to announce that Rocket.Chat has been named a Category Leader for Instant Messaging and Chat Software by GetApp, a Gartner company, the second consecutive year it has received this recognition. Rocket.Chat placed No. 10 in the category, out of hundreds of products reviewed.
GetApp’s Category Leader rankings highlight the top North American software products based on ratings from end users in five key areas: ease of use, value for money, functionality, customer support and likelihood to recommend.
Reviewers praised the Rocket.Chat platform for its highly private team chatting and collaboration capabilities, along with its ability to reduce operational costs and improve customer experience by centralizing messages from internal and external customers on the same platform.
“I am extremely grateful to the Rocket.Chat employees, clients and community for this recognition,” said Gabriel Engel, CEO of Rocket.Chat. “The award places Rocket.Chat as a thought leader in the enterprise messaging industry, recognized by GetApp, a trustworthy review company with 10 years in existence. In an industry loaded with communication solutions, placing No. 10 highlights how much Rocket.Chat is appreciated by all kinds of companies and clients.”
In the modern business ecosystem, a secure, remote-driven platform such as Rocket.Chat is critical to effective communication and collaboration. The platform empowers companies with complete control of their communication strategy, delivering privacy, security and flexibility:
- Privacy – self-managed deployment and compliance with General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA) and Health Insurance Portability and Accountability Act (HIPAA)
- Security – transparent, open-source software for total control of your company’s data flow
- Flexibility – a fully customizable platform with white-label features and unlimited integrations
Rocket.Chat continues to expand its platform functionality and is set to launch three new capabilities: A federation feature that allows internal teams to collaborate with teams from different companies, while ensuring the security protocols of each company aren’t breached; an email channel that will allow users to receive, send and collaborate internally with emails using only the Rocket.Chat’s interface; and the ability to create automated flows that connect Rocket.Chat and all the apps available in its marketplace.
In addition to being selected as a GetApp Category Leader for Instant Messaging & Chat Software, the company was recognized for the second year in a row on Capterra’s Shortlist as a Top 20 Most Popular Live Chat Software; has been shortlisted by Constellation for Enterprise Group Messaging; and was recognized by ISG Provider Lens as a Product Challenger for Enterprise Collaboration Solutions. Rocket.Chat’s other previous honors include an InfoWorld Bossie Award for Best Open Source Application and first prize in the 2017 edition of All Things Open’s Startup Competition.
For more information on Rocket.Chat’s open-source communication platform, visit Rocket.Chat.
Rocket.Chat is used by Audi, Alfa-Bank, Caixa, Daimler, HTC, Intel, Lockheed Martin, Nationwide Insurance, and other enterprises worldwide to control their communication, manage their data, and have their own collaboration platform to improve team productivity. Rocket.Chat users can switch between team chat and video or audio calls with screen sharing for more efficient teamwork.
The platform’s open-source foundation empowers enterprises with complete access to the source code so that they can fully customize, extend or add new functionality to meet their unique requirements. Rocket.Chat is now installed on more than 700,000 servers, counts over 12 million users worldwide and has an active, passionate community of over 800 developer-contributors who help Rocket.Chat’s core team of developers to constantly improve the product.