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Secure communication across all levels of critical infrastructure operations

Two construction workers in safety vests and helmets reviewing plans in an industrial setting alongside a chat interface showing a maintenance operations message and video call thumbnails of two men.

Resilient, real-time collaboration across the critical infrastructure ecosystem with Rocket.Chat’s communications platform and Pexip’s secure video meetings.

The need to protect your critical infrastructure
from cyberattacks

60%

Of utilities have experienced at least one cyber incident that disrupted operations in the past three years.

$5.72 million

Is the average cost of a data breach in the energy sector significantly higher than the global average of $4.45 mil.

60%

Of utilities in North America are still reliant on outdated legacy systems, which are more vulnerable to cyber-attacks.

Enabling critical entities to prevent, resist, absorb, and recover from disruptive incidents

Unified, secure communication for critical infrastructure

Rocket.Chat and Pexip facilitate text, voice, and secure video meetings, offering a comprehensive platform for incident response, routine operations, and critical decision-making processes.
Screenshot of a digital workspace showing a chat about maintenance operations with messages and audio, alongside video call thumbnails of two men, one wearing a hard hat.
Diagram showing interconnected circles labeled On-premise, Cloud, and Airgapped, with a chat icon in the center.

Flexible deployment
options and best alternative to cloud-based solution

For organizations required to adhere to data sovereignty 
or data location legislation. Easily tailored to comply 
with regional organizational security requirements.

#1 Skype for Business Server replacement for secure and compliant collaboration

For organizations required to adhere to data sovereignty 
or data location legislation. Easily tailored to comply 
with regional organizational security requirements.

Enhance preparedness, response, and international cooperation.

One platform for seamless collaboration with internal teams, external suppliers, regulators, and the general public.

Interface showing an end-to-end encrypted chat with two men communicating; one sends a text message requesting more field units, and the other has an audio message player.

Enhance preparedness, response, and international cooperation.

One platform for seamless collaboration with internal teams, external suppliers, regulators, and the general public.

Four circular portraits of diverse professionals connected by dotted lines, each with messaging platform icons including Microsoft Teams, Slack, Matrix, and a chat bubble.

Enhance preparedness, response, and international cooperation.

One platform for seamless collaboration with internal teams, external suppliers, regulators, and the general public.

Central chat bubble icon surrounded by various communication icons and circular profile photos of diverse people connected by dotted lines.

Enhance preparedness, response, and international cooperation.

One platform for seamless collaboration with internal teams, external suppliers, regulators, and the general public.

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Juvare, a global leader in critical incident management, utilized Rocket.Chat to innovate on the emergency preparedness playbook

Juvare is a leader in emergency preparedness, critical incident management, and response technology, connecting over 80% of state public health agencies, 3,500+ hospitals, 50+ federal agencies, and 500+ emergency management operations across the greater U.S., as well as a rapidly expanding international presence.
“Offering a modern embedded chat option for our clients provides real-time collaboration, improves user experience, promotes proactive problem solving, and enhances situational awareness. Crisis communication is critical, so providing faster response and easy access to internal and partner resources is a great value-add for those who use our products.”
Bryan Kaplan
EVP, Chief Information & Security Officer of Juvare
Nighttime cityscape with illuminated skyscrapers and digital shield icons symbolizing cybersecurity over buildings.

Why Critical Infrastructure Organizations Choose Rocket.Chat and Pexip

They are built for mission-critical environments and provide the guardrails and safety net the critical infrastructure industry can't treat as optional.

Diagram showing a central red chat icon connected by dotted lines to three gray circles labeled On-premise, Cloud, and Airgapped, representing data ownership and sovereignty options.

Why Critical Infrastructure Organizations Choose Rocket.Chat and Pexip

They are built for mission-critical environments and provide the guardrails and safety net the critical infrastructure industry can't treat as optional.

Chat interface labeled DevOps Updates with blurred messages, two user profile pictures, and a red locked padlock icon indicating secure communication.

Why Critical Infrastructure Organizations Choose Rocket.Chat and Pexip

They are built for mission-critical environments and provide the guardrails and safety net the critical infrastructure industry can't treat as optional.

User permission settings interface showing Lisa Miller as Administrator with permissions to add OAuth service as Moderator and assign admin role as Owner.

Why Critical Infrastructure Organizations Choose Rocket.Chat and Pexip

They are built for mission-critical environments and provide the guardrails and safety net the critical infrastructure industry can't treat as optional.

Chat interface labeled DevOps Updates with blurred messages, two user profile pictures, and a red locked padlock icon indicating secure communication.

Why Critical Infrastructure Organizations Choose Rocket.Chat and Pexip

They are built for mission-critical environments and provide the guardrails and safety net the critical infrastructure industry can't treat as optional.

Graphic showing interconnected regulatory compliance logos including GDPR, NIS2, ISO/IEC 27001 QMS certification, HIPAA, and VPAT compliance surrounding a central padlock icon.

Ensure NIS2 compliance with Rocket.Chat and Pexip

Are you a critical infrastructure sector regulated by the BSI-Act?

Own your data

Host in your own infrastructure, giving you full control of your data and avoiding vendor lock-in.

Granular restoration

Restoring your workspace data is easy and precise when you need to act fast.

Granular and automated retention policies

Automatically delete old messages and files in your workspace based on custom, granular rules.

Message audit panel

Audit and export conversations to monitor important information, lowering the risk of insider threats.

Dynamic user groups

Retention policies for dynamic groups ensure compliance with data regulations.

Security at the core

Rocket.Chat is ISO 27001 certified and applies full E2EE among other data security measures

How we compare to other platforms?

Critical National Infrastructure organizations trust Rocket.Chat and Pexip to keep their data
secure and enhance business resilience.
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business

Why CI organizations choose Rocket.Chat

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White circular swirl icon inside a green circle.
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Slack logo with four colored shapes forming an octothorpe symbol.
Microsoft Teams logo with stylized people icons.
Skype logo with a stylized blue S inside a white cloud shape outlined in blue.
Digital sovereignty
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End-to-end encryption
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Limited
180+ advanced role-based permissions
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Private network deployment (cloud, on-prem, or air-gapped)
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Interoperability - Federation capabilities built on Matrix
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Omnichannel citizen engagement (SMS, email, WhatApp, and other)
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White labeling
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MIT Open Source license (all editions)
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