Rocket.Chat achieves SOC 2® Type II attestation

We're proud to share an important milestone: Rocket.Chat has officially achieved SOC 2® Type II attestation, one of the most rigorous and widely recognized security validations in the industry.

This achievement represents years of deliberate work to embed security, reliability, and compliance into everything we build. For our customers, it's independently verified proof that the platform you rely on meets the highest standards of trust and accountability.

What SOC 2® Type II means for our customers

Thousands of organizations worldwide trust Rocket.Chat with their most sensitive business communications. This attestation is our formal commitment to keeping it that way: protecting your data, safeguarding your business operations, and continuously meeting the security standards modern organizations require.

Issued by an independent third-party auditor Prescient Security, SOC 2® Type II attestation confirms that our systems and controls meet the highest industry standards for security, reliability, and compliance maturity.

Unlike a Type I report, which evaluates control design at a single point in time, Type II examines whether those controls operated effectively over a sustained period. This deeper level of validation is increasingly requested by enterprise and government customers, prospects, and procurement teams as a prerequisite for vendor consideration, particularly in regulated industries.

Why this matters

Security isn't just a feature for us. It's fundamental to everything Rocket.Chat does. From the beginning, we've built our platform with the understanding that our customers need more than promises. They need verifiable proof that their data is protected, their communications are secure, and their vendor meets industry-leading standards.

SOC 2® Type II attestation provides that proof. It demonstrates that:

• Our security controls are not just well-designed, but actively working
• We maintain these controls consistently over time, not just at a single point
• An independent auditor has verified our claims
• We're committed to transparency and accountability

"Achieving SOC 2® Type II attestation is a significant milestone that reflects years of deliberate work to embed security and compliance into everything we build. For our customers, this is more than a certification. It is independently verified proof that the platform they rely on meets the highest standards of trust and accountability."
Gabriel Engel, CEO, Rocket.Chat

The complete attestation report is available for download in the Rocket.Chat Trust Center. Access requires acceptance of a standard Nondisclosure Agreement to protect the integrity of our security documentation. We encourage you to share the report with your security, legal, or procurement teams as needed.

Our commitment continues

This milestone isn't a destination. It's a continuation of our long-standing commitment to transparency and to earning your trust every day. As your needs evolve, so does our platform, always with security and compliance at the core.

Thank you to our customers for trusting us with your most critical communications, and to Prescient Security for guiding us through the audit process.

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