The need to safeguard against security threats, data breaches and cyber attacks
900%
Increase in cyberattacks on the public sector since 2019
National Cyber Security Centre
128
Federal and state entities attacked in the first half of 2020, only in the US
The State of Ransomware in 2020
471 million
Personal records exposed through cyber-crime in 2018 in the US
U.S. Identity Theft: The Stark Reality
Trusted by 12M+ users in over 150 countries
Choose from team collaboration features, citizen communication capabilities, or both to deliver a Total Experience.
governments in the US
Collaboration without security compromises
Rocket.Chat is trusted by governments that must deliver on mission-critical federal objectives through collaboration. Remove communication barriers and streamline collaboration within a single non-siloed hub across departments and agencies.
Fully-featured communications platform
Send E2E encrypted messages in channels, groups, and discussions. Share files and talk via secure video calls. Have all conversation history available in one place and never miss important information.
Foster cross-agency collaboration
Connect with external collaborators via secure Matrix federation protocol. Improve communication and team collaboration efforts across agencies & departments regardless of the tool they use.
Connect with citizens on their favorite channels
Introduce digital capabilities for citizens. Communicate with them via LiveChat, Whatsapp, SMS, and Email. Answer questions, schedule appointments, and handle administrative messaging on a single platform: Rocket.Chat.
Scale as you grow
Rapidly scale up and down for thousands of users. Benefit from flexible licensing models to support scenario-based needs.
Secure collaboration for the public sector
Learn how Rocket.Chat supports you in owning and protecting your conversations in this detailed guide.
Get the Guide
Secure distance learning for Universities and Colleges
Learn how you can tackle the technological challenges of digital education in this detailed guide.
Get the Guide
Secure and effective collaboration for hybrid teams
Learn how to enable effective collaboration for your hybrid teams without compromising data security in this detailed guide.
Get the Guide
Secure & compliant customer engagement in Financial Services
Learn how you can communicate with your team, partners, and customers in a secure and compliant way .
Get the Guide
Exceptional digital patient experience compliant with HIPAA
Learn how you can provide exceptional patient experience via in-app chat in this detailed guide for healthcare providers, insurers, and Health Tech organizations.
Get the Guide
The most flexible secure communication platform, designed to support unique workflows
Pre-built apps
Integrate with apps available on our Marketplace to enhance security, collaboration, and operational efficiency.
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Custom apps
Create custom apps and integrations tailored to your organization's specific needs in weeks, not months, with our Apps-Engine toolkit.
Embedded chat
Looking to enable a custom in-app chat? Leverage our iframe, chat APIs and SDKs to embed chat functionality into your existing platform or app.
Professional services
From implementation to addressing specific use cases, our experts can help ensure that you get the most out of your investment in Rocket.Chat.
The #1 communications platform for DOD, IC Community, and Civilian Agencies
Deploy on-premise and in air-gapped environments
Rocket.Chat is used in highly classified networks such as NIPRNet, SIPR & JWICS. The world's largest Federal System Integrators, DoD agencies, and other government organizations trust Rocket.Chat by choosing deployment options that assure data control, sovereignty, and mission resilience.
Secure collaboration for the public sector
Learn how Rocket.Chat supports you in owning and protecting your conversations in this detailed guide.
Get the GuideCentralize and control every conversation
Bring all your communications and productivity tools into a single data-sovereign platform.
Apply a zero-trust approach
No individuals, devices, or services attempting to access your resources, even those inside the network, should automatically be trusted.
Integrate with your daily apps
Set up bridges with other communication tools for borderless collaboration. Integrate and build automated workflows with project tools, including Jira and Confluence, to solve development issues faster.
Apply Data Loss Prevention strategies
Ensure sensitive information is never shared. Avoid data leaks and automatically triage sensitive expressions through an approval process.
Simplify user management
Manage user and group accessibility access by integrating Rocket.Chat with your Active Directory, SAML, and Single Sign-on application.
Customize your solution with white-labeling options
Use flexible white labeling options to match the communications platform to your organization’s brand and identity.
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business
Why CI organizations
choose Rocket.Chat
Digital sovereignty
End-to-end encryption
Limited
180+ advanced role-based permissions
Private network deployment (cloud, on-prem, or air-gapped)
Sovereign AI
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement (SMS, email, WhatApp, and other)
White labeling
MIT Open Source license (all editions)
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business
Why government agencies
choose Rocket.Chat
Digital sovereignty
End-to-end encryption
Limited
180+ advanced role-based permissions
Private network deployment (cloud, on-prem, or air-gapped)
Sovereign AI
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement (SMS, email, WhatApp, and other)
White labeling
MIT Open Source license (all editions)
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business
Why government agencies
choose Rocket.Chat
Digital sovereignty
End-to-end encryption
Limited
180+ advanced role-based permissions
Private network deployment (cloud, on-prem, or air-gapped)
Sovereign AI
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement (SMS, email, WhatApp, and other)
White labeling
MIT Open Source license (all editions)
With Rocket.Chat AI, accelerate operations while maintaining full data autonomy
Data
sovereignty
Deploy a self-hosted LLM for complete control of your classified
information — data stays secure within your network.
Reliable
responses
Enrich your LLM with in-house knowledge using our RAG pipeline
for relevant responses — without having to expose your sensitive data.
Controlled data access
Manage data classifications and lineage metadata to restrict information access by user roles or clearance levels — ensuring data protection.
Maximize operational efficiency
Get context-driven answers to business queries using in-house data. Turn lengthy threads into actionable insights for faster, more informed decisions.
Working with trusted partners in the government sector
Rocket.Chat works with Federal System Integrators to bring secure communications at the speed of the mission. Together, our goal is to provide government organizations with a unified, real-time collaboration platform that ensures system efficiency and data security in air-gapped, cloud, or on-premise environments.
“What drove us to partnership with Rocket.Chat is bringing a commercial chat collaboration product into the Multi-Level Security environment. The MLS environment provides users with the security, stability, and interoperability needed to complete the mission safely, efficiently, and effectively.”
Stephanie Meckel
MLS Solutions Business Area Lead - Cyber Systems General Dynamics Mission Systems
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business
Why organizations choose Rocket.Chat
Digital sovereignty
End-to-end encryption
Limited
180+ advanced role-based permissions
Private network deployment
(cloud, on-prem, or air-gapped)
(cloud, on-prem, or air-gapped)
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement
(SMS, email, WhatApp, and other)
(SMS, email, WhatApp, and other)
White labeling
MIT Open Source license (all editions)
Enable modern collaboration without security and compliance compromises
Rocket.Chat is deployed in DoD, IC Community, and Civilian Agencies up through IL6. We are ISO 27001 certified and VPAT - Section 508 compliant. Rocket.Chat is Iron Bank certified and verified as secure for use under the United States Department of Defense’s Platform One DevSecOps initiative.
Featured resources
A secure, on-premise solution to supercharge public defender support for millions of citizens
With the mission of providing free legal advice, human rights promotion, and defense at all levels, this public juridical service is available to low-income citizens. Sharing sensitive information with citizens called for the need of a platform such as Rocket.Chat with robust back-end security and customization options to cater to an organization’s unique needs.
"We have already supported over 1M citizen cases using Rocket.Chat. Today, the solution is absolutely critical to our day-to-day operations."
Erik Arnesen
Head of IT, Public Defender's Office of the State of São Paulo (DPESP)
A single platform to meet all state and local government communication needs
Public servants collaboration
Equip government teams with a practical and compliant digital tool to discuss projects and move beyond the inefficiencies of email.
Public
services
Offer authenticated digital support and guidance to citizens, enhancing accessibility to their rights.
Citizen
inquiries
Reduce the burden on non-emergency phone lines and automate responses to common questions.
Emergency
response
Ensure seamless interoperability and instant communication, empowering local and state stakeholders to effectively manage risks.
Security or convenience. Why not both?
Unquestionable regulatory compliance
01
Don’t risk hefty fines and endanger your business reputation. Keep your conversations private and compliant. Rocket.Chat has been deployed in the most rigorous environments. It supports compliance with GDPR, LGDP, HIPAA, FINRA, and more.
On-premise and air-gapped deployment
02
Exercise complete control over your conversations and exchanged data. Secure your conversations by leveraging secure, self-managed installation in your data center or deploy Rocket.Chat in network-isolated environments.
Self-hosted video communication
03
Extend your messaging experience to secure video communications by leveraging Rocket.Chat and Pexip partnership. Jump on protected video calls with citizens and colleagues without exposing your data.
Top-notch security capabilities
04
Guarantee conversation authenticity and auditability with advanced Single Contact ID and Conversation Retention/Export features. Restrict access to sensitive data through Role-Based Access Control.
“The only platform that made communication possible”
Rocket.Chat was, more often than not, the ONLY way that my Special Operations Task Force intel team and I could coordinate with our interagency counterparts. It always worked, it was universally used and respected, and it made otherwise-impossible cross-domain and cross-organizational communication possible.
Naval Director
Director at Naval Agency
Rocket.Chat
Element
Mattermost
Slack
Microsoft Teams
Skype for Business
Why organizations choose Rocket.Chat
Digital sovereignty
End-to-end encryption
Limited
180+ advanced role-based permissions
Private network deployment (cloud, on-prem, or air-gapped)
Interoperability - Federation capabilities built on Matrix
Omnichannel citizen engagement (SMS, email, WhatApp, and other)
White labeling
MIT Open Source license (all editions)
#1 Skype for Business Server replacement for secure and compliant collaboration
If Microsoft Teams or S4B Server Subscription Edition are not an option for your organization, the time to act is now. Look for an on-premises or sovereign cloud alternative with mission-critical data sovereignty features.
Why government agencies in the US choose Rocket.Chat?
Features and functionalities that work for our customers in the US Government environment:
Self-managed deployment
E2E encryption
US GSA Authorization
VPAT-Section 508 compliant
Iron Bank certificate
HIPAA-compliant
Open source
Matrix federation capabilities
Unlimited conversation history
180+ role-based permissions
Citizen engagement capabilities
Classified Naval Director
“Rocket.Chat was, more often than not, the ONLY way that my Special Operations Task Force intel team and I could coordinate with our interagency counterparts. It always worked, it was universally used and respected, and it made otherwise impossible cross-domain and cross-organizational communication possible.”
Director at Naval Agency
Erik Arnesen
“Within 2 months of using Rocket.Chat, we understood how efficient it was, so we wanted to scale with quality and stability. The team at Rocket.Chat understood how important it was for us to grow together.”
Head of IT, Public Defender’s Office of the State of São Paulo (DPESP)
Niki Papazoglakis
"We needed a highly secure messaging platform to communicate across US government agencies. Rocket.Chat met all requirements and was the perfect choice to provide a secure platform across desktop and mobile environments."
CEO at Mobility 4 Public Safety
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Our current contract vehicles
Rocket.Chat possesses the following licenses through which government agencies can place orders
NASA SEWP:
NNG15SD09B
NNG15SD09B
GSA Contract #:
47QSEA20D009S
47QSEA20D009S
Talk to our experts about deploying Rocket.Chat in an air-gapped environment to achieve maximum security and legal compliance.
Tom Strobel
Sr. Director Enterprise Sales
tom.strobel@rocket.chat
Our partners in Europe
Rocket.Chat possesses the following licenses through which government agencies can place orders
Further resources for
governments in the US
Learn more about the latest
government trends
Our current contract vehicles
Rocket.Chat possesses the following licenses through which government agencies can place orders
NASA SEWP:
NNG15SD09B
NNG15SD09B
GSA Contract #:
47QSEA20D009S
47QSEA20D009S
