Why Voice Channel is a critical element to fully enabling your integrated omnichannel strategy
57%
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Keep your voice communication secure and compliant
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Take full ownership of your conversations
[.c-text-comm]Leverage secure, self-managed installations in your data center.[.c-text-comm]
Protect the privacy and integrity of your data while in transit
[.c-text-comm]All the traffic is encrypted to enable the Hypertext Transfer Protocol Secure, ensuring more protection against eavesdropping and tampering.[.c-text-comm]
Connect with the most secure VoIP servers
[.c-text-comm]Asterisk, FreePBX and Issabel.[.c-text-comm]
Everything other platforms do, just no hidden charges.
Say goodbye to landline phones
Less cost, more options
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Engage your company to delight your customers from the first contact
Improve your customer service intelligence
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Getting started with Voice Channel in Rocket.Chat
Configure your PBX Server
Enable Voice Channel in your Administration - Settings
Configure WebSocket Server Connection
That’s it! Start receiving and making phone calls via Rocket.Chat!
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“A huge differentiator to win more business…”
Rocket.Chat
The #1 platform for exceptional customer service
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- Integrations with major social channels, chatbots, CRM and machine learning apps
- Open source transparency & flexibility
- Analytics & real-time monitoring tools to gain key insights into CX
- Enterprise-grade security & full data compliance