The quick Reply Buttons provides a better experience for your customer and increase your productivity.
Now, customers can share images, different types of files, GIFs, videos, links, and even their location with your support team.
You can choose specific teams to handle messages from different Facebook Business pages.
Please read the following Customer Terms:
For SaaS deployments: Rocket.Chat Terms of Service
For Self-managed deployments: Master Services Agreement
Please, check the Facebook privacy policies here.