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Customer Support
Social & Fun



Accelerate CX with one team inbox

Centralize support workload on a single, non-siloed platform.

Serve customers quicker

Automate messages and allow clients to share images, GIFs, or videos.

Offer a personalized customer experience

Quickly access past conversations, prioritize clients, and set rules to display agents’ names.

Lead support teams to reach their full potential

Role-based permissions, intuitive dashboards, and real-time performance data.

Please read the following Customer Terms:

For SaaS deployments: Rocket.Chat Terms of Service
For Self-managed deployments: Master Services Agreement

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.